Open Positions

Don’t see a position that’s right for you? We’re always looking for talented people to join the team. If you think you’d be a good fit, reach out to us.

Find a career that excites you. Apply to jobs@labsphere.com

Senior Electrical Engineer

Labsphere and International Light Technologies (ILT), sister companies in the Halma network, specialize in solving some of the world’s greatest challenges – with light! Our core products measure, create, and reflect light, touching industries including medical, automotive, consumer electronics, AR/VR/MR, and remote sensing.

Our core resource is our world-class team of innovators and experts, and we are expanding this team with a new Senior Electrical Engineer. In this role, you will work with the Labsphere and ILT Product Development teams, helping make the next-generation solutions to our customers’ diverse and challenging needs.

Drawing from disciplines including systems, optics, mechanical, electrical, software engineering, and industrial design we’re assembling the capacity to provide even deeper customer collaboration on highly precise opportunities across industries.

The Senior Electrical Engineer can be located from either the North Sutton NH or Peabody MA office, with semi-regular travel to the other location as needed, especially during the initial training period.

Essential Job Functions

As a collaborative Senior Electrical Engineer, you will:

  • Work with a team of driven, supportive, and highly skilled professionals in the development of Labsphere and ILT’s next-generation electrical architectures for light measurement, technical lighting systems, and tunable reference calibration systems
  • Utilize electrical engineering expertise in a multidisciplinary team to design, build, and test new solutions to meet customer requirements and specifications
  • Work closely with and contribute to firmware design in embedded architectures
  • Lead and develop new sensor/spectrometer applications within an existing hardware
  • Investigate, propose, and build consensus for future technology solutions and design architectures
  • Lead the effort to improve configuration management from prototype to production

General requirements

Our ideal candidate brings a wealth of experience and should possess the following:

Experience

  • Bachelor’s degree in electrical engineering or equivalent technical discipline
  • 8+ years of work experience in driving technical solutions in manufacturing and industrial environments
  • Hands-on experience developing tightly integrated electrical hardware/firmware systems from concept through volume production
  • Expert experience of electronics design in both analog and digital domains, including designing with microcontrollers, layout, simulation, test, and verification
  • Experience and drive to plan and implement design process improvements
  • Proficient with hardware debugging tools such as multimeters, oscilloscopes, logic analyzers
  • Electrical circuit design (low voltage DC such as current regulators, op-amp circuits, communication busses, etc. Some AC power systems)
  • Communication protocols such as RS232, USB, RS485, I2C, UART, SPI
  • A good communicator and self-starter, capable of working independently
  • Experience and drive to plan and implement team design process improvements

Additional Skills Preferred

  • Experience with Altium is preferred but we will train if candidate has other experience
  • Experience in photonics, spectroscopy, optics, lighting or LED applications
  • Experience with low signal to noise measurement and circuit design
  • Experience in embedded firmware and application, deployment, and development
  • Programming knowledge in MATLAB, Python, Linux, LabVIEW

Qualities

  • Excellent skills in planning and communications, strong analytical capabilities, and an attention to detail
  • People-centric focus with the ability to collaborate with all teammates across the organization
  • Strong initiative, work ethic, and levels of enthusiasm
  • Outstanding interpersonal skills, innovation, and the ability to motivate, inspire, and influence cross group/functional teams with a high degree of independence and success 
  • An entrepreneurial spirit and mindset, bringing a natural curiosity for what “can be” and the willingness to challenge boundaries
  • Ability to deal with ambiguity, navigate uncertain situations, and drive for clarity 
  • High standard of ethics and integrity
  • A good communicator and self-starter, capable of working independently and solving problems without constant oversight

Electrical Engineer

Labsphere and International Light Technologies (ILT), sister companies in the Halma network, specialize in solving some of the world’s greatest challenges – with light! Our core products measure, create, and reflect light, touching industries including medical, automotive, consumer electronics, AR/VR/MR, and remote sensing.

Our core resource is our world-class team of innovators and experts, and we are expanding this team with a new Electrical Engineer. In this role, you will work with the Labsphere and ILT Product Development teams, helping make the next-generation solutions to our customers’ diverse and challenging needs.

Drawing from disciplines including systems, optics, mechanical, electrical, software engineering, and industrial design we’re assembling the capacity to provide even deeper customer collaboration on highly precise opportunities across industries.

The Electrical Engineer can be located from either the North Sutton NH or Peabody MA office, with semi-regular travel to the other location as needed, especially during the initial training period.

Essential Job Functions

As a collaborative Electrical Engineer, you will:

  • Work with a team of driven, supportive, and highly skilled professionals in the development of Labsphere and ILT’s next-generation electrical architectures for light measurement, technical lighting systems, and tunable reference calibration systems
  • Utilize electrical engineering expertise in a multidisciplinary team to design, build, and test new solutions to meet customer requirements and specifications
  • Work closely with and contribute to firmware design in embedded architectures
  • Investigate, propose, and build consensus for future technology solutions and design architectures
  • Lead the effort to improve configuration management from prototype to production

General requirements

Our ideal candidate brings ambition and intelligence and should possess the following:

Experience

  • Bachelor’s degree in electrical engineering or equivalent technical discipline
  • 2+ years of work experience in driving technical solutions in manufacturing and industrial environments
  • Hands-on experience developing integrated electrical hardware/firmware systems
  • Experience in both analog and digital domains, including designing with microcontrollers, layout, simulation, test, and verification
  • Experience and drive to plan and implement design process improvements
  • Proficient with hardware debugging tools such as multimeters, oscilloscopes, logic analyzers
  • Electrical circuit design (low voltage DC such as current regulators, op-amp circuits, communication busses, etc., some AC power systems)
  • Communication protocols such as RS232, USB, RS485, I2C, UART, SPI
  • A good communicator and self-starter, capable of working independently

Additional Skills Preferred

  • Experience with Altium is preferred but we will train if candidate has other experience
  • Experience in photonics, spectroscopy, optics, lighting or LED applications
  • Experience with low signal to noise measurement and circuit design
  • Experience in embedded firmware and application, deployment, and development
  • Programming knowledge in C, MATLAB, Python, Linux, LabVIEW

Qualities

  • Excellent skills in planning and communications, strong analytical capabilities, and an attention to detail
  • People-centric focus with the ability to collaborate with all teammates across the organization
  • Strong initiative, work ethic, and levels of enthusiasm
  • Outstanding interpersonal skills, innovation, and the ability to motivate, inspire, and influence cross group/functional teams with a high degree of independence and success
  • An entrepreneurial spirit and mindset, bringing a natural curiosity for what “can be” and the willingness to challenge boundaries
  • Ability to deal with ambiguity, navigate uncertain situations, and drive for clarity
  • High standard of ethics and integrity
  • A good communicator and self-starter, capable of working independently and solving problems without constant oversight

Customer Support Specialist: Peabody MA

Join world-class experts in finding answers to our customer’s toughest questions as a Customer Support Specialist in Labsphere’s International Light Technologies organization. ILT’s customer support organization is designed to accelerate and support our entire customer base. As a Customer Support Specialist, you will work in a team setting with others in customer support, sales, and operations to achieve our sales objectives. You will partner with our customers to ensure prompt order entry, find solutions to their problems and assist in handling customer complaints. 

You will engage with customers across industries and company sizes to identify opportunities to exceed customers’ expectations and help them achieve their goals.

Through a natural curiosity and passion for servicing our customers, the successful candidate will:  

  • Demonstrate ILT’s value and help customers envision a future working with our technologies for their application
  • Develop and effectively manage high-volume activity including order entry and answering customers questions via phone and email all while delivering world-class customer experiences.
  • Work with customers to resolve problems regarding parts/orders within the company guidelines.
  • Manage service RMA’s to ensure profitability on repairs.
  • Ensure on-time customer deliveries, expediting as necessary.
  • Develop and build strong relationships with customers and internal stakeholders.
  • Support sales teams and customers with producing quotations and communications.
  • Identify opportunities for repair/calibration service offerings as well as new product purchases.

The ideal candidate brings a natural curiosity and passion for being an assistant, tackling ever-changing challenges, and has a knack for making things happen. A “can -do” attitude, collaborative spirit, and flexible work style are also essential in this role. This person should be a self-starter, have the ability to multi-task and bring extensive experience supporting customer’s needs. 

  • 2+ years of experience managing customer orders, order processing, and customer interactions with a proven track record of success.
  • Self-starter with a track record of exceptional performance and goal achievement
  • Strong bias for action, a high sense of urgency, and the ability to drive results.
  • Strong interpersonal and collaboration skills.
  • Ability to deal with ambiguity, navigate uncertain situations, and drive for clarity. 
  • Operate with high levels of passion and desire to work in a competitive yet collaborative environment.
  • Excellent skills in planning, communication, analytical capabilities, and attention to detail
  • An active curiosity about our staff and culture, our industry, and, importantly, understanding the true value of our sales proposition
  • High standard of ethics and integrity
  • Experience with Salesforce is helpful
  • Degree preferred but not required

Process Engineer

Develop and improve manufacturing processes through observation of manufacturing methods of the products. Provide the link between the Operations group and Engineering for new product and custom product deigns prior to release to manufacturing. This role requires a high degree of hands-on testing, development work, and interaction with the manufacturing technicians and testing staff.

Essential Job Functions, Duties, and Responsibilities

  • Implement improvements in the manufacturing processes by researching their effectiveness and yield, then applying knowledge of products, processes and manufacturing methods.
  • Develop and maintain coating and material composition, define manufacturing processes and application procedures required to achieve consistent, high-yield products.
  • Design fixtures and tooling to assist in creating a repeatable, efficient manufacturing process.
  • Improve efficiency by analyzing workflow and manufacturing layout.
  • Maintain and update process documentation and any related hazardous materials considerations.
  • Provide support to manufacturing in the form of answering questions, responding to requests and providing guidance in a timely manner.
  • Attend custom system design reviews and be primary contact for Engineering/Sales questions related to the production of custom orders.
  • Attend design reviews for new products while they are in development and act as the main input for the Operations group during this process.
  • Periodically attend case resolution meetings to assist in helping to resolve customer related issues.
  • Take ownership of chosen “high risk” custom orders on the manufacturing side and see them through to completion.
  • For this person to be successful (and exceed expectations), they need to be able to work independently, demonstrate flexibility to solve problems as they are encountered and implement resolutions to said problems.  They will need to have the aptitude to understand all elements of the manufacturing process and how they are related to Labsphere’s products.  In addition to a strong technical base, this individual will need to work at a fast pace when required without sacrificing the quality of the service provided.

 General Requirements (Education, Experience, Attributes of Successful Candidate)

  • BS in Engineering, Physics, Materials Science, or Chemistry
  • Creative thinker with a positive, can-do attitude that constantly drives to understand the performance of Labsphere’s coatings and materials.
  • Knowledge of Solidworks and ability or willingness to learn.
  • Capable of working cross functionally with multiple groups and individuals of varying skill levels.
  • Experience with spray coating processes a plus.
  • Ability and willingness to periodically travel to customer sites for installations or repairs.

Six Sigma/Lean experience preferred.

Spray Paint Technician

SPRAY PAINT TECHNICIAN: MANUFACTURING

Essential Job Functions, Duties, and Responsibilities

  • Prepare/mask surfaces for sandblasting and coating per written procedures
  • Spray optical coatings on products
  • Remove masking and coating as per drawings or instructions
  • Follow work schedule per the Coating Lead’s instructions
  • Inspect work while performing these processes to ensure quality
  • Operate sandblaster and random orbital sanders per instructions provided
  • Accurately report time worked and completed via paperless system
  • Precisely measure liquids and solids to mix coating per written procedures.
  • Utilize 5-gallon pressure fed, as well as gravity fed LVMP spray gun to complete jobs.
  • This position requires you to handle toxic chemicals and hazardous waste (paint waste).  Use of proper PPE is required, including wearing a respirator while spraying.
  • Company paid travel may be required occasionally to perform offsite work.

General Requirements (Education, Experience, Attributes of Successful Candidate)

  • High school diploma or equivalent
  • Strong organizational and time management skills. Ability to work effectively in a multitask environment under deadlines. Must work independently and show initiative.
  • Actively Participate in Labsphere continuous improvement program.
  • Maintain personal and common work space housekeeping at an acceptable level.
  • Ability to effectively perform all of the above mentioned essential job functions.
  • High level of attention to detail.
  • Basic computer skills

Technical Customer Support Specialist

Summary: The Technical Customer Support Specialist provides Help Desk support to Labsphere customers and the sales team.  As a key member of the sales team, you will strive to create the best customer experience possible by quickly resolving customer issues and providing technical expertise on Labsphere products and technologies.

Role:

As a Technical Customer Support Specialist, you will provide critical sales and technical support through a deep understanding of Labsphere products, assisting customers in the diagnosis and resolution of product issues.  You will also become a valuable resource to Labsphere global sales team as you develop strong customer relationships.  In this role you will be an internal customer advocate by driving resolution of pre-sales and post-sales tasks:

  • Pre-sales Support: assist customers and the sales team with your knowledge of our products and of customer applications and needs. 
  • Post-sales Support: your mission is to quickly triage customer issues and drive to a successful completion, either as the lead or in support of Labsphere engineering and operations groups.

Responsibilities:

The Technical Customer Support Specialist is responsible for sales support tasks and coordinating technical tasks with Labsphere engineering and operation groups in the following areas:

Pre-Sales           

  • Technical Support: triage support requests to appropriate engineering and operations support personnel
  • Information Requests: provide customers with the necessary product information and documentation to allow for informed an educated purchasing decision
  • New Sales: develop and triage new sales opportunities which come in through the sales phone line, website, or email
  • Quotes: take the lead on component and small custom quotes, and support engineering and sales managers on more complex quotes

Post-Sales         

  • Equipment Service: coordinate logistical support for customers in need of servicing of existing equipment
  • Support Tasks: take the lead on sales support tasks and triage/support technical support tasks coordinating with the engineering and operations groups
  • Support Cases: triage and coordinate the resolution of customer issues/cases to a successful resolution
  • Startup Assistance: improve the customer’s post-sale experience by assisting with first time set-up, training and use of Labsphere products
  • Product Documentation: provide customers with necessary documentation to allow for proper use of Labsphere products

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform the above tasks satisfactorily and want to be a part of a dynamic fast-moving sales support team.  The successful candidate must also have:

  • 3-10 years technical experience with a strong interest in helping customers
  • Interest in complimenting your strong technical skills with commercial and customer-facing skills
  • Experience in one or more of the following markets: Physics, Aerospace, Automotive, Analytical Instruments, Lighting, Optical & Laser
  • Demonstrated superior interpersonal skills with excellent phone, verbal and written communications
  • High energy level and goal/results oriented
  • Strong initiative and sense of urgency
  • Positive attitude, excellent time management skills, strong problem-solving skills, technical and analytical aptitude

EDUCATION:

Technical degree with a concentration in science or engineering from a technical school, college or university.

COMPENSATION:

Position qualifies for a base + variable (commission) salary structure.

Optical Calibration Technician

Job Purpose: The Optical Calibration Technician is responsible for performing optical calibrations and measurements of standard as well as custom products in a laboratory environment, and ensuring that products meet required quality standards as well as all specifications and customer expectations.          

Essential Job Functions

  • Sets up test equipment and conducts measurements on performance and reliability of product.
  • Plans sequence of testing and calibration program for instruments and equipment according to blueprints, schematics, technical manuals, and other specifications.
  • Meets production schedules.
  • Carefully follows established calibration and test procedures.
  • Analyzes and converts test data using mathematical formulas, reports results, and evaluates data against pass/fail criteria, proposing corrective actions as needed.
  • Confers with engineers, supervisor, and other technical workers to assist with equipment installation, maintenance, and repair techniques.
  • Disassembles and reassembles instruments and equipment, using hand tools, and inspects instruments and equipment for defects.
  • Maintains equipment records and logs.
  • Performs preventative maintenance of test apparatus and peripheral equipment.
  • Writes and maintains test procedures for new and existing product.
  • Other duties as assigned.

General Requirements:

  • Associates degree in a technical discipline required.  A minimum of 2 years experience in a related field preferred.
  • Knowledge of arithmetic, algebra, geometry, and their applications .
  • Proficiency in a variety of computer software including the use of spreadsheets, databases, graphs, and word processing. Experience with LabView, Python, and MatLab preferred.
  • Strong interpersonal skills and professional demeanor to deal with internal and external contacts.
  • Excellent written and oral communication skills.
  • Strong organizational and time management skills with ability to work effectively in a multitask environment under deadlines.  Must work independently and show initiative.
  • Flexibility to deal with regularly changing schedule priorities.
  • The ability to meet challenges that lie beyond the current position description and learn to solve problems creatively.
  • Proficiency in a variety of computer software including the use of spreadsheets, databases, graphs and word processing.
  • Ability to effectively perform the entire above mentioned essential job functions.

Benefits

Health

UMR / United Healthcare HRA, HSA, PPO

Dental and Vision

Delta Dental and Eyemed vision

Parental Leave for Both Parents

14 weeks fully paid leave for men and women

Holidays, Vacation, Personal Days

Company Paid Life Insurance

Options to purchase spouse/child coverage

Company Paid Disability

Short and long term coverage, free to you

Fitness Benefit

Stay healthy, earn $$$

Incentives and Bonuses

Available for all employees at all levels

401K Matching & Profit Sharing

We contribute to your financial planning

Tuition Reimbursement

Develop your skills, we’ll pay

Flexible Hours

Balance your work/life responsibilities

Find work that ILLUMINATES you

Labsphere’s Diversity and Inclusion Policy

Labsphere is proud to be part of the Halma Group of companies, where we work to provide a safer, cleaner, healthier future for everyone, every day. In order to achieve this goal, we strive to be supportive and inclusive of everyone’s individual needs, while fostering our environment so everyone feels valued, respected and supported to fulfil their potential.

We believe everyone should have the right to feel welcome at work, while being supported to show their true authentic self, without fear or consequence. Inclusion at Labsphere allows us to connect diverse perspectives and unleash the full potential of our employees, partners, and our business as a whole. 

Labsphere’s mission is to help others Unleash the Power of Light, and we want to achieve that by empowering our employees in creating an inclusive work environment where everyone can freely contribute their own unique visions, talents, viewpoints, ideas and capabilities.

We are making positive strides towards our goals, but we know there is always room for improvement. All of Labsphere’s stakeholders, including employees, customers and commercial partners are encouraged to help us to find new opportunities for improvement and work together with us to realize our vision of an inclusive business.

Come work for a growing, innovative, fast-paced company!

Labsphere is a world-leading photonics and light measurement company with a rich 40+ year history.  We have a strong and diverse team at our headquarters in New Hampshire as well as our remote offices in the US, Europe and Asia. 

Labsphere is always seeking new members for our team.  If you have specific skills and attributes that you feel would be a good fit with what we do, please send your resume to jobs@labsphere.com  

Read below some of our employees’ comments from our 2023 Engagement Survey.

Your feedback is valued

We have the ability to take ownership and responsibility of tasks…We have the independence and there is trust in employees to get their work done… I love that I’ve had the opportunity to implement my ideas in our business…Our company provides the freedom to do my work…I can be innovative, decisive, self confident and at the same time accountable about my actions.

Inclusive and Diverse

Labsphere has a positive culture and I enjoy collaborating/working with my colleagues…The team is like family…Labsphere has a strong brand and is a respected company which makes you proud to work here…Leadership is authentic and not autocratic…There are equal opportunities for all employees…The working environment is nice and very friendly.

Get exposure to new technologies

Our work contributes to meaningful science and positive global change…I enjoy the innovation and cooperation with my peers…Thanks to the extremely wide range of products we manufacture and sell, we get to deal with different customers involved in different applications, and that is something very valuable.

Find Works that excites you. Apply to jobs@labsphere.com

It is especially helpful that the managers are very communicative with their own departments and make themselves available for questions or any additional training needed.

The company has a clear path on where they want to head and seem to be realistic with goals for the future of the company.

A spirit of collaboration when it comes to getting things done quickly and effectively. They have been the best people to work with in my entire career. And flexibility to work from home (even before the pandemic).

The best thing about the company is that it is comprised of a comprehensive team, good leadership, a clear vision and respect for the employees!