We are pleased to announce the implementation of a new tracking system for the software associated with our UV-2000 devices. This system will help us ensure that each UV3000 software package purchased is uniquely linked to a specific UV-2000 serial number, enhancing our ability to provide efficient customer support and accurate software tracking.
How It Works: When you place an order for our software, we will request the serial number of the UV-2000 or UV3000 instrument it will be used on. This software will be paired with only one UV-2000 or UV3000 per order. To facilitate this process, we have designed this End-user Statement based on similar forms commonly used in the industry.
Purpose of the Information: The information collected will be used solely for customer support, notifications to any software updates or feature enhancements, and software tracking purposes. This will help us ensure that the software is correctly associated with your UV-2000 or UV3000 instrument, allowing us to provide you with better service and support in the future.
UV-2000/UV3000 Software End-user Statement
Return to: support@labsphere.com